@Amwell ‏The Online Doctor Service You Can Trust #Review

 “This is a sponsored post with Mums the Word Network and Amwell. All opinions are my own.”

First Visit Free:  MOMSLOVEAMWELL

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It’s hard to decide what is the worst thing about going to the doctor’s office. Dragging yourself along there when you feel awful, trying to get the kids looked after or taking them with you, sitting among all the other sick people so you get to catch something new while you wait or the delay that goes on and on and on……And that’s if you can get an appointment or find a walk in clinic that’s affordable and open when you need it!

© Copyright 2010 CorbisCorporation

Well, now you can put all of that behind you bu using Amwell, the online doctor’s clinic that provides you with excellent quality service & cares at a time and place that works for you.

We tried Amwell, despite my reservations. I mean, how can a person who is not in the room with you work out whats wrong and treat you? Well, our experience shows – very quickly with a high level of care – that will certainly have me going back to use them again!

Our Experience with Amwell

Gabe woke up the other morning, rubbing his left eye. Throughout the morning he worried at it more and more, and by lunch time it was red, and he was constantly rubbing at it. Now, as a mum of 5 I know what the dreaded pink eye looks like, but at the same time, I still like the doctor to check it out, confirm what I think and advise on the best form of treatment.

Our family doctor was away on holiday, and although I knew I could see any doctor at the clinic, I didn’t want to get all of the kids ready, trek all of the ways to the doctor’s office & sit in the waiting room with them. You know what it’s like, fit & healthy kids going bonkers while you wait! So this was the perfect opportunity to try Amwell.

© Copyright 2010 CorbisCorporation

Their Dr’s are available 24/7/365, and after clicking on my location, I was able to see a qualified doctor in moments. The high-quality video link in HD made it feel like we were sitting right there with the doctor and she confirmed the pink eye in a few minutes.

I didn’t feel rushed, I didn’t feel stressed, and the whole process was a pleasure (except for Gabe of course who still had the pink eye!!). The doctor was pleasant, friendly and asked all of the right questions. I felt I was in experienced and capable hands and also felt happy that Gabe was getting excellent quality care.

The doctor sent a prescription to the local pharmacy, and my husband picked it up on his way home that afternoon – how simple was that?

We received a record of the visit so I could share it with our family doctor and you can print out a receipt for insurance reimbursement if you need to. Payment is made over a secure server with credit/ debit or HSA/FSA cards.

To find out more about Amwell you can watch their new #MomsloveAmwell video here:

I would highly recommend using Amwell for situations like this, and if you are still wondering whether to try or not you can use this code LOVEAMWELL40 and pay only $9 for your visit!!

If you are unsure whether you need is suitable for an online doctors visit here is more information, taken from the Amwell website:

Patients see a doctor online for a range of issues, from minor illnesses and injuries, symptoms from a chronic condition, and even general health and wellness concerns. Telehealth allows for reliable and convenient doctor visits at any time with trained and certified physicians.

Here are a few reasons people go online to see a doctor:

  • I feel like I should probably see a doctor, but can’t really fit it into my over-booked schedule.
  • I’m flying tomorrow and can’t get out of work.
  • It’s difficult for me to get a doctor’s appointment.
  • I’m not sure if I should go to the ER or not.
  • My doctor’s office is closed, and I don’t want to go to an urgent care clinic or hospital
  • I just moved and didn’t know any doctors in my area.
  • I just need a second opinion.
  • I’m between jobs and have no coverage.
  • I have a question about a loved-one’s health and would like some advice.

And here are some of the most common conditions that can be diagnosed and treated online:

  • Bronchitis
  • Cough
  • Sinus infection
  • Sore throat
  • Urinary tract infection
  • Vomiting
  • Diarrhea
  • Fever
  • Pinkeye
  • Flu
  • Sprains and strains
  • Cold
  • Respiratory Infection
  • Headache
  • Depression
  • Anxiety
  • Weight concerns
  • Smoking Cessation

Why do people see nutritionists online?

Patients see nutritionists online to address issues including weight loss, diet, and eating disorders. Patients also see nutritionists to learn to better manage any chronic conditions- including renal disease, heart disease, cancer, and diabetes. Telehealth allows for reliable and convenient nutrition counseling and planning with certified nutritionists.

Here are a few reasons people go online to see a nutritionist:

  • I am looking to make a change in my lifestyle
  • I would like to lose some weight
  • How do I eat a healthier diet?
  • I was just diagnosed with diabetes and want to understand what I can eat?
  • I am pregnant and have some diet questions
  • I am breastfeeding and have some questions about diet
  • I am on chemotherapy and having nausea
  • I have a picky child, what can I do?
  • I am a binge eater
  • I have a question about a loved-one’s health and would like some advice

Why do people see therapists online?

Patients see therapists online for a variety of reasons. From chronic concerns such as depression and anxiety to recent mental health conditions caused by events such as grief, divorce, parenthood, or other significant life change. Online therapy can also address general mental health and wellness concerns. Telehealth allows for regular and convenient therapy visits with trained and certified therapists.

Here are a few reasons people go online to see a therapist:

  • I feel like I should probably see a therapist, but can’t really fit it into my over-booked schedule.
  • I don’t want to be seen in a public waiting room waiting for a mental health clinician.
  • I’m flying tomorrow and can’t get out of work.
  • I can’t afford the transportation costs, nor the time it takes for me to get to a therapists near me.
  • There aren’t many therapists in my area.
  • I’m not sure if a therapist could help me with my anxiety or not.
  • My therapist is on maternity leave, and I don’t want to go to go to a clinic.
  • I just moved and didn’t know any therapists in my area.
  • I just need a second opinion.
  • I’m between jobs and have no coverage.
  • I have a question about a loved one’s mental health and would like some advice.

And here are some of the most common conditions that can be treated with online therapy:

  • Depression
  • Anxiety
  • Stress management
  • Attention problems
  • Sleep difficulties
  • Non-medication pain management strategies
  • Relationship challenges
  • Child behavior difficulties
  • Coping with chronic health problems
  • Weight management
  • Smoking Cessation

When can prescriptions be provided?

Telehealth encounters are not always eligible for a prescription as some states do not allow prescribing by telehealth. All prescribing is at the discretion of the physician according to the ability to evaluate the condition and clinical standards of care.

Doctors can only prescribe certain medications online. When treating patients online, physicians cannot prescribe:

  • Controlled substances (narcotics, anxiety medications, ADHD medications)
  • Muscle relaxants
  • Medications for erectile dysfunction
  • Any additional state specific controlled medications (other pain medications, pseudoephedrine)

Can medical forms (like sick slips) be filled out?

Our clinicians can provide simple forms like sick slips or back to work/school documents as clinically appropriate. We are not able to provide more substantial documents like FMLA forms, Disability forms or handicap/DMV documents as these documents require an in-person evaluation.

What is telehealth not for?

Telehealth is not for emergencies. This means you should not request an encounter for any serious or life threatening condition, suicidality or substance abuse. Conditions that are not appropriate for treatment via telehealth include:

  • Seizure
  • Chest pain
  • Neurological symptoms suggesting a stroke
  • Difficulty breathing
  • Dizziness or loss of consciousness
  • Sudden bleeding
  • Choking or gagging
  • Severe vomiting or diarrhea
  • Head injury
  • Possible broken bones
  • Severe headache
  • Severe pain
  • Cancer
  • Chronic medical conditions
  • Patients who want to hurt themselves (suicidality)
  • Patients who want to hurt others (homicidality)
  • Schizophrenia or hallucinations

If you have any of the above symptoms or any other serious medical concerns, please call 911 or proceed to the nearest emergency department.